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Using tactical communications can prevent situations where force may have to be used

  1. True

  2. False

The correct answer is: True

Tactical communication is a method typically used by law enforcement and security personnel to de-escalate conflict and prevent the need for physical force. Through effective dialogue and the art of persuasion, tactical communication can calm agitated individuals, gain cooperation, and steer outcomes towards non-violent resolution. Thus, the statement that "using tactical communications can prevent situations where force may have to be used" is true. Tactical communication should be a first response before resorting to physical force, and it is a significant aspect of security guard training in Ontario, as well as other places. In fact, it is often a legal and professional expectation for security personnel to exhaust possible verbal resolution methods, including tactical communications, before using physical force.